Please read these Terms and Conditions (“Terms”) carefully before purchasing or using any products or services offered by Shree Biligiri Rangaswamy Soligara Samskarana Sangha (“we,” “our,” or “us”). By accessing or using our products and services, you agree to abide by these Terms. 

1. Acceptance of Terms

By using our food products or services, you acknowledge and agree to be bound by these Terms and any additional terms and conditions referenced herein. If you do not agree to these Terms, please refrain from using our products and services. 

2. Food Product Orders

Product Availability: Our product offerings are subject to availability. We reserve the right to limit the quantity of products available for purchase and to discontinue products at any time without notice. 

Warranty: We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

Pricing: Prices for our food products are listed on our website and are subject to change without notice. The price charged for your order will be the price in effect at the time of your purchase. 

Payment: We accept various forms of payment- details You agree to provide accurate and complete payment information when placing an order. 

Shipping: We will ship your order to the address provided during checkout. Shipping fees and delivery times may vary depending on your location and the shipping method selected. Please review our Shipping Terms for more information. 

    • Processing and Delivery Times 

All orders are processed within 1-2 business days. Standard shipping typically takes between 3-7 business days, for destinations within the State i.e., Karnataka. Other states’ shipping would take 7 – 15 business from the date you place the order. There could be delay in delivery timeline if there is a high volume of orders or local or National holidays or inclement weather.

    • Tracking Your Order

Once your order has been dispatched, you will receive an email or message over WhatsApp with a tracking number to track your order via Delhivery.One- our logistic partner.

3. Return & Refunds

  • Once the seal is removed, we won’t accept return of any of our products. 
  • Refund /Exchange is only possible in the event of damage of products during shipment. 
  • The damage should be reported within 24hrs of receipt of the product with photos to adavintfp@gmail.com, 
  • The product will be replaced at no extra cost or refund will be initiated to the provided bank account, whichever is desirable to the customer within 24hours of receipt of email. 

4. Use of Our Products

Food Safety: You agree to follow any product handling and storage instructions provided with our food products to ensure their safety and quality. 

Allergen Information: We provide details of the ingredient used in the product.; however, cross-contamination may occur in our facilities. It is your responsibility to review the allergen information and make informed decisions based on your dietary needs and allergies. 

5. Intellectual Property

All content, trademarks, and intellectual property on our website and products are the property of Shree Biligiri Rangaswamy Soligara Samskarana Sangha or its licensors. You may not use, reproduce, or distribute our content without prior written consent. 

6. Limitation of Liability

To the fullest extent permitted by law, Shree Biligiri Rangaswamy Soligara Samskarana Sangha shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our products or services. 

7. Privacy

Your use of our products and services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information. 

8. Changes to Terms and Conditions

We may update these Terms from time to time to reflect changes in our business practices or for legal reasons. You will be notified of any material changes by posting the updated Terms on our website. 

9. Contact Information

If you have any questions or concerns about these Terms and Conditions or our products and services, please contact us at +91 97312 16413, Email Id: adavintfp@gmail.com, Address: Shree Biligiri Rangaswamy Soligara Samskarana Sangha Yarakana Gadde Colony, Karnataka – 571441.